Frequently Asked Questions

Here are answers to a number of Frequently Asked Questions (FAQs). If you still have a question, please send us an email at apcmail@affectionatepetcare.com.

How much time will the pet sitter spend with my pet on each visit?

As much time as is necessary for each individual pet.

Will the same pet sitter be coming each visit or will there be a different sitter each visit?

We will assign you a primary pet sitter at the initial consultation and that person will carry out the assignment until it is complete. The only exception is if you meet two pet sitters at the consultation and agree to allow both to care for your pets. In that case the two professionals might alternate visits. If your primary pet sitter in unavailable at the time you need your next service we will offer you another sitter and you always have the option to meet your sitter ahead of time. We will not send unauthorized sitters to enter your home without your approval.

How far in advance do I need to reserve pet sitting care?

As soon as you know your travel plans give us a call! We are flexible and are willing to accommodate short notice reservations if we have the availability. However, we prefer sufficient advance notice and our services often become booked on holidays and throughout the summer. You will especially want to call early if you will need us during these peak times.

How often will my dog be taken outside while staying at your facility?

We take the dogs outside every two hours during the day. If your dog requires more time outside or needs to go out more frequently, we will certainly cater to these special needs.

Do I bring my own dog food when my dogs come for boarding?

Yes, we prefer you bring the food that your dog is used to eating so that your pet remains on its familiar diet. This helps to prevent stomach irritation that can result when changing the brands of food. You should place dry food in a zip-locked plastic bag. If you do not bring your own food we will feed your dog REGAL turkey and rice dry food.

What do I do if I cannot be there by closing time to pick up my dog from day care?

We offer transport service and we can drop off your dog at your home after-hours if needed. We recommend using this service if you cannot pick your pet up before we close.